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Frequently Asked Questions
Why choose me over another service provider?
I take pride in my work and do the best I can for the client. If that means redoing parts of the bond clean again, that is my promise, as I guarantee satisfaction. I do guarantee my work and a clean property
What experience, skills, qualifications or training do you have to make you the right person for the job?
I have been in the business now for seven years and I pay attention to the detailed small items in a bond clean that make the difference
Is there a particular aspect of your trade or industry that you specialise in?
Bond Cleaning / Move In/Out Cleans are my specialty. This is the hardest cleaning that can be undertaken and is a great training ground for any cleaning that is required
How do you normally charge for your service?
I normally quote a fixed price after asking the client a series of questions that provide me with an idea of the property’s condition. I work on the basis that if the client is truthful with me, I will honour the quote
What makes your pricing competitive?
I offer the client value for money but most importantly I aim to get it right the first time so the client receives a full bond refund.
How can a customer save money before you start the work? Please give 3 tips
Pre-spray the oven always assists and a quick vacuum of the property so that it presents reasonably clean prior to commencement. Large items and debris should also be gathered up so that they are not spread all over the floors
What are the typical things I need to know before I can provide a proper quote?
Length of tenancy, presence of animals, number of bedrooms & bathrooms, Single or double story property and type of blinds
Are you an insured business and do you guarantee your work?
I currently hold a $10 M Public Liability Policy and I do guarantee my work. This means that I will return to rectify issues raised by the Agent and or Owner if I am responsible for them.
What makes you the most reliable and trustworthy person for the job? work?
I always arrive on time and I confirm the appointment by SMS on taking the booking. In addition I always confirm with the client the night before.. I also have a National Police Check available to give comfort to the client that they are dealing with a person that can be trusted
What questions do customers commonly ask and how would you answer them?
The most common question asked is ” what is included” and is there anything ” excluded” from the bond clean . I normally go through a listing of the items that are covered
What do you like most about your job?
I normally like to admire the property when finished and to a standard where I can say to myself ” I could live here myself”