Terms & Conditions

Please carefully read these terms and conditions to understand the terms and conditions of our services.


  • Prices are GST inclusive
  • Prices are based on average -sized properties
  • Prices are a guide only and can vary based on condition, individual details and length of tenancy
  • Prices are for drive up properties only. Hard to access properties can incur an additional fee
  • Refer to standard inclusions and exclusions
  • Pets on a property can add to the quoted amount depending on the amount of pet hair
  • Refer to available timeslots in the booking software to book an appointment.
  • Appointments require a $100 deposit by credit card to confirm the booking
  • Deposits are 100% refundable if you decide to cancel
  • Rescheduling a booked appointment does not incur a fee.
  • Hard to access properties may incur an extra fee
  • Prices are also for unfurnished & unserviced properties. Additional charges apply for furnished & serviced properties.
  • If you need to cancel your booking, please call Alan asap.
  • Payment is due upon arrival and can be paid in the following manner
    • Cash
    • EFT utilising Payid or OSKO
  • Please note that the quotation is approximate only and I reserve the right to vary the quotation based on the specifics of your job, the existence of pets and the overall condition of the property.
  • Start and end times as per the booking represent standard times that it takes to clean the specific sized property for the quoted amount. Some properties can take slightly less time and others can take slightly longer. I accept slight variations in overruns up to one hour for no charge, however in cases where there are  overruns beyond the hour, additional fees will be charged in fifteen minute blocks
  • Please note that the guarantee only applies to fully paid invoices where the cash has been received or payment received into our bank account
  • Garbage Bin and Recycle Bin (By arrangement)
  • Venetian blinds & shutters (subject to review based on extent of dust and dirt)
  • External decks
  • external walls, stairs,  gutters, facias and downpipes
  • Vertical blind slats
  • Driveway and pathway (By arrangement)
  • Security Screens, particularly diamond or honeycomb aluminium screens 
  • Wasp nests external
  • Slimline Aluminium Venetian Blinds
  • Heavily Soiled Roller-blinds (subject to review)
  • Ovens that have not been maintained: Additional Fees Will Apply.

How does Bond Cleaning Work? 

Bond cleaning is always set by appointment, and regardless of the amount of time given, sometimes DIY home cleaning is just not enough. This is especially true if you’re not sure how they define ‘clean’ in terms of inspection.

Usually, bond cleaning requires the following:

  • Clean Lights

  • Clean Fans & Air Conditioning units including filters

  • Cornices

  • Skirting boards & tile edges

  • Spot Clean marks on walls

  • Clean power points & light switches

  • Sanitise and clean bathrooms, toilets, and showers

  • Polish mirrors

  • Clean and sanitise vanity units

  • Vacuum all drawers in unit ( bathroom. kitchen and wardrobes)

  • Wipe out all cupboards

  • Clean kitchen drawers and shelving

  • Clean Oven & rangehood and filters and cooktop

  • Clean dishwasher & filters.

  • Wipe over front and inside of all drawers

  • Clean window tracks and glass that are accessible ( internal & external)

  • Vacuum all hard floors and mop hard surfaces

  • Clean balconies if they exist

  • Clean wardrobes and mirror doors and tracks

  • Clean all doors and architraves

  • Clean laundry tub and under.

Additional Services

Carpet Cleaning Services are available with qualified and experienced carpet cleaners using both Encap and Steam Cleaning methods. Receipt also provided for the Carpet Clean for submission to Agent/Owner

Pest Sprays can also be organised using licensed operators for an End of Lease Spray. More comprehensive Pest solutions are also available from the operators. Pest Certificates are supplied for onforwarding to the Agent/Owner.

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