0407 928 527 sbcgc00@gmail.com

Terms and Conditions

Please carefully read these terms and conditions to understand

the terms and conditions of our services.


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  • Prices are GST inclusive

  • Prices are based on average -sized properties

  • Prices are a guide only and can vary based on condition, individual details and length of tenancy

  • Prices are for drive up properties only. High rise properties incur an additional $55 fee to allow for entry and exit of property

  • Refer to standard inclusions and exclusions

  • Pets on a property can add to the quoted amount depending on the amount of pet hair

  • Refer to available timeslots in the booking software to book an appointment.

  • Appointments require a $75 deposit by credit card to confirm the booking

  • Deposits are refundable if the client cancels 72 hours prior to a booked appointment (by Phone)

  • Rescheduling a booked appointment does not incur a fee.

  • Bookings

  • NB! “Properties” refers to “Drive-Up” Properties. Hard to access properties will incur an extra fee
  • Prices are also for unfurnished & unserviced properties . Additional charges apply for furnished & serviced properties.
  • If bookings are cancelled 3 days prior to your scheduled booking, you will be refunded, but less a $10 deduction for administration
  • If you cancel your booking with less than 3 days left, you forfeit your deposit to defray opportunity costs for that timeslot.
  • Payment is required upon arrival for any balance due  and can be paid in cash, card ( subject to surcharge) or bank transfer utilising OSKO or Payid.
  • Please also note that my quotation is approximate only and I reserve the right to vary the quotation based on the specifics of your job and the overall condition of the property.
  • Start and end time slots as per the booking system are merely the times that I am available for work. These do not represent the times that I will be on site as some jobs can take 6 hours and some can take 10 hours or more. Start times are firm but as indicated, however end times can vary depending on size and condition of the property.

  • .Exclusions

    • Garbage Bin and Recycle Bin (By arrangement)

    • Venetian blinds (subject to review based on extent of dust and dirt)

    • External decks

    • external walls, stairs,  gutters, facias and downpipes

    • Driveway and pathway (By arrangement)

    • Security Sceens, particularly diamond or honeycomb aluminium screens 

    • Wasp nests external

    • Slimline Aluminium Venetian Blinds

    • Heavily Soiled Roller-blinds (subject to review)

    • Ovens that have not been maintained: Additional Fees Will Apply.



How does Bond Cleaning Work? 

Bond cleaning is always set by appointment, and regardless of the amount of time given, sometimes DIY home cleaning is just not enough. This is especially true if you’re not sure how they define ‘clean’ in terms of inspection.

Usually, bond cleaning requires the following:

  • Clean Lights

  • Clean Fans & Air Conditioning units including filters

  • Cornices

  • Skirting boards & tile edges

  • Spot Clean marks on walls

  • Clean power points & light switches

  • Sanitise and clean bathrooms, toilets, and showers

  • Polish mirrors

  • Clean and sanitise vanity units

  • Vacuum all drawers in unit ( bathroom. kitchen and wardrobes)

  • Wipe out all cupboards

  • Clean kitchen drawers and shelving

  • Clean Oven & rangehood and filters and cooktop

  • Clean dishwasher & filters.

  • Wipe over front and inside of all drawers

  • Clean window tracks and glass that are accessible ( internal & external)

  • Vacuum all floors and mop hard surfaces

  • Clean balconies if they exist

  • Clean wardrobes and mirror doors and tracks

  • Clean all doors and architraves

  • Clean laundry tub and under.

  • Additional Services

    Carpet Cleaning Services are available with qualified and experienced carpet cleaners using both Encap and Steam Cleaning methods. Receipt also provided for the Carpet Clean for submission to Agent/Owner

    Pest Sprays can also be organised using licensed operators for an End of Lease Spray. More comprehensive Pest solutions are also available from the operators. Pest Certificates are supplied for onforwarding to the Agent/Owner.

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