Terms & Conditions
Please carefully read these terms and conditions to understand the terms and conditions of our services.
Prices are GST inclusive
Prices are based on average -sized properties
Prices are a guide only and can vary based on condition, individual details and length of tenancy
Prices are for drive up properties only. Hard to access properties can incur an additional fee
Refer to standard inclusions and exclusions
Pets on a property can add to the quoted amount depending on the amount of pet hair
Refer to available timeslots in the booking software to book an appointment.
Appointments require a $100 deposit by credit card to confirm the booking
Deposits are 100% refundable if you decide to cancel
Rescheduling a booked appointment does not incur a fee.
Bookings
Hard to access properties may incur an extra fee
Prices are also for unfurnished & unserviced properties. Additional charges apply for furnished & serviced properties.
If you need to cancel your booking, please call Alan asap.
Payment is due upon arrival and can be paid in the following manner
- Cash
- EFT utilising Payid or OSKO
Please note that the quotation is approximate only and I reserve the right to vary the quotation based on the specifics of your job, the existence of pets and the overall condition of the property.
Start and end times as per the booking represent standard times that it takes to clean the specific sized property for the quoted amount. Some properties can take slightly less time and others can take slightly longer. I accept slight variations in overruns up to one hour for no charge, however in cases where there are overruns beyond the hour, additional fees will be charged in fifteen minute blocks
Please note that the guarantee only applies to fully paid invoices where the cash has been received or payment received into our bank account
Exclusions
Garbage Bin and Recycle Bin (By arrangement)
Venetian blinds & shutters (subject to review based on extent of dust and dirt)
External decks
external walls, stairs, gutters, facias and downpipes
Vertical blind slats
Driveway and pathway (By arrangement)
Security Screens, particularly diamond or honeycomb aluminium screens
Wasp nests external
Slimline Aluminium Venetian Blinds
Heavily Soiled Roller-blinds (subject to review)
Ovens that have not been maintained: Additional Fees Will Apply.
Inclusions
How does Bond Cleaning Work?
Bond cleaning is always set by appointment, and regardless of the amount of time given, sometimes DIY home cleaning is just not enough. This is especially true if you’re not sure how they define ‘clean’ in terms of inspection.
Usually, bond cleaning requires the following:
Clean Lights
Clean Fans & Air Conditioning units including filters
Cornices
Skirting boards & tile edges
Spot Clean marks on walls
Clean power points & light switches
Sanitise and clean bathrooms, toilets, and showers
Polish mirrors
Clean and sanitise vanity units
Vacuum all drawers in unit ( bathroom. kitchen and wardrobes)
Wipe out all cupboards
Clean kitchen drawers and shelving
Clean Oven & rangehood and filters and cooktop
Clean dishwasher & filters.
Wipe over front and inside of all drawers
Clean window tracks and glass that are accessible ( internal & external)
Vacuum all hard floors and mop hard surfaces
Clean balconies if they exist
Clean wardrobes and mirror doors and tracks
Clean all doors and architraves
Clean laundry tub and under.
Additional Services
Carpet Cleaning Services are available with qualified and experienced carpet cleaners using both Encap and Steam Cleaning methods. Receipt also provided for the Carpet Clean for submission to Agent/Owner
Pest Sprays can also be organised using licensed operators for an End of Lease Spray. More comprehensive Pest solutions are also available from the operators. Pest Certificates are supplied for onforwarding to the Agent/Owner.
